Contact us

We are here for all your questions and support

Do you have questions about our products or need help with your order? Our support team is here for you. Contact us via Telegram or fill out the contact form below, and we will respond to you as soon as possible.

Contact Information

  • Telegram: @GenivraLabsSupport
  • Email: [email protected]
  • Working Hours: Mon-Fri, 9:00-17:00 CET
  • Verification: After ordering, we will contact you via Telegram for verification

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FAQ (Frequently Asked Questions)

How can I pay for my order?

We currently accept payment exclusively via Bitcoin (BTC) for maximum privacy and security.

How long does delivery take?

Delivery usually takes 2-5 business days, depending on your location. After we confirm your payment, we send you a tracking number for your shipment.

Are your products safe?

All our products are laboratory tested with >99% purity. They are intended exclusively for research purposes.

How does Telegram verification work?

After you complete your order, we will contact you via Telegram to confirm order details and delivery address. We do this to ensure the security and authenticity of each order.