Frequently Asked Questions (FAQ)

About Genivra Labs

1. What is Genivra Labs?

Genivra Labs is a leading supplier of high-purity (>99%) research compounds and peptides. Our mission is to provide the scientific community with the highest quality formulations for body and mind optimization.

2. Are your products legal?

All our products are sold for research purposes only. It is the buyer’s responsibility to inform themselves about the legal regulations in their country.

3. Where are your compounds produced?

Our products are manufactured in Belgium, in collaboration with manufacturers who hold WHO/GMP and ISO 9001:2015 certificates, which guarantees the highest level of quality and purity.

4. How can I be sure of the quality of your products?

Every batch of our products undergoes rigorous testing in independent laboratories to ensure a purity of over 99%.

5. Do you offer consultations?

Yes, we offer online consultations with our team of experts, including endocrinologists, cardiologists, and nutritionists. You can order consultations through our website.

Orders and Payment

6. How can I order products?

You can order products directly through our website https://genivralabs.com/shop. Simply add the desired products to your cart and follow the steps to complete the order.

7. What payment methods do you accept?

We currently accept payment exclusively via Bitcoin (BTC) to ensure maximum privacy and security for our clients.

8. Why do you only accept Bitcoin?

Bitcoin payment allows for fast, secure, and anonymous transactions, protecting both your privacy and ours. It is the standard in the research compounds industry.

9. How does the Telegram verification work?

After you place an order, our team will contact you via Telegram to confirm the order details and shipping address. This step ensures the security and authenticity of every order.

10. Can I cancel my order?

An order can be canceled before it has been shipped. Please contact us as soon as possible via email at [email protected] or on Telegram.

Shipping

11. Which countries do you ship to?

We ship worldwide. However, the buyer is responsible for checking the legal regulations in their own country.

12. How long does delivery take?

Delivery usually takes 2-7 business days within Europe, depending on your location. For international shipments, delivery times may vary.

13. How can I track my shipment?

Once we confirm your payment and ship the package, you will receive a tracking number via email or Telegram.

14. What is the shipping cost?

The shipping cost is calculated at checkout and depends on the destination and the weight of the package.

15. What if my shipment does not arrive?

If your shipment does not arrive within the expected timeframe, please contact us so we can investigate the issue with the delivery service.

Products

16. What are peptides?

Peptides are short chains of amino acids that act as signaling molecules in the body, regulating various biological processes. They are used in research for tissue regeneration, anti-aging, improving metabolism, and cognitive functions.

17. What is BPC-157 and what is it used for in research?

BPC-157 (Body Protection Compound) is a synthetic peptide known for its regenerative properties. It is being researched for accelerating tissue healing, reducing inflammation, and supporting digestive health.

18. What is Epithalon and what are its properties?

Epithalon is a synthetic peptide based on the natural peptide from the pineal gland. It is being researched for its potential in slowing down the aging process, regulating the sleep cycle, and supporting the immune system.

19. What is the difference between NAD+ and NMN?

NAD+ (Nicotinamide adenine dinucleotide) is a key coenzyme for cellular energy and DNA repair. NMN (Nicotinamide mononucleotide) is a precursor to NAD+ and is used in research to increase NAD+ levels in the body.

20. What are nootropics?

Nootropics, also known as “smart drugs,” are compounds that are being researched for their potential to improve cognitive functions, such as memory, focus, and creativity. Examples from our offer include Phenotropil, Modafinil, and Bromantane.

21. Is Phenotropil (Phenylpiracetam) safe?

Phenotropil is a powerful nootropic and, like all our products, is intended for research purposes only. It is necessary to adhere to the recommended protocols and dosages in research.

22. What is GHK-Cu used for?

GHK-Cu is a copper peptide naturally found in human plasma. It is being researched for its regenerative and anti-inflammatory properties, especially in the context of skin and hair health.

23. What is Ipamorelin?

Ipamorelin is a selective growth hormone (GH) secretagogue, which means it stimulates the pituitary gland to release growth hormone. It is being researched for anti-aging, improving body composition, and recovery.

24. Do you sell anabolic steroids?

Our protocols, such as the “Hybrid Protocol,” may include anabolic steroids in combination with peptides for research purposes. All compounds are clearly labeled.

25. What is MOTS-c?

MOTS-c is a peptide that is being researched for its role in regulating metabolism, insulin sensitivity, and energy production in the mitochondria.

Protocols

26. What are Genivra Labs protocols?

Our protocols are scientifically designed combinations of peptides and other compounds, designed for researching specific goals such as muscle growth, weight loss, improving cognitive functions, or longevity.

27. Who is the “Muscle Growth Protocol” for?

This protocol is intended for research into maximizing muscle mass with minimal side effects, combining growth hormone, anabolic factors, and safe anabolic steroids.

28. What does the “Longevity and Rejuvenation Protocol” contain?

This advanced anti-aging protocol combines the three most powerful agents for combating aging, with the aim of researching rejuvenation at the cellular level.

29. How does the “Weight Loss Protocol” work?

This protocol acts on multiple levels of metabolic processes to optimize metabolism, reduce fat deposits, and maintain a healthy body weight.

30. What is the “Energy and Focus Protocol”?

It is an advanced nootropic protocol that combines mitochondrial optimization, improved cerebral circulation, and cognitive enhancement for research into a dramatic increase in energy and focus.

31. Can I combine different protocols?

Combining protocols is not recommended without prior consultation with our experts. Each protocol is carefully designed for a specific goal.

32. Are the protocols safe?

The protocols are designed for research purposes and are based on scientific findings. When used in research, it is crucial to adhere to the recommended doses and cycles.

33. How long does one protocol last?

The duration of the protocol varies depending on the goal and the compounds used. Most protocols last between 8 and 12 weeks, followed by a break.

34. What is the TRT protocol?

The TRT (Testosterone Replacement Therapy) protocol is an optimized testosterone replacement therapy that combines hormonal replacement with testosterone and peptides to research maximum benefits and minimal side effects.

35. Which protocol do you recommend for injury recovery?

The “Regeneration Protocol” is designed for research into accelerated tissue recovery. It combines the three most powerful peptides for regeneration.

Peptide Calculator and Peptide Use

36. What is the Peptide Calculator for?

Our Peptide Calculator is a tool that helps you accurately calculate the peptide dosage based on the amount of peptide in the vial, the volume of water, and the desired dose.

37. How to properly reconstitute a peptide?

Use bacteriostatic water to reconstitute the peptide. Gently inject the water into the peptide vial, aiming for the side of the vial. Do not shake the vial; instead, gently rotate it between your palms until the powder is completely dissolved.

38. Why shouldn’t I shake the peptide vial?

Shaking can damage the delicate structure of the peptide molecules (denaturation), which reduces their effectiveness.

39. What water should I use?

Exclusively bacteriostatic water for injection. It contains 0.9% benzyl alcohol, which prevents bacterial growth and allows for longer storage of the dissolved peptide.

40. How should I store peptides?

Before reconstitution (in powder form), store peptides in the refrigerator (2-8°C). After reconstitution, always store the solution in the refrigerator and protect it from light. Do not freeze the dissolved peptide.

41. How long can I store a dissolved peptide?

A dissolved peptide in bacteriostatic water can be stored in the refrigerator for up to 4 weeks, depending on the type of peptide.

42. What is the difference between subcutaneous and intramuscular injection?

A subcutaneous (SC) injection is given into the fatty tissue under the skin and allows for slower absorption. An intramuscular (IM) injection is given directly into the muscle for faster absorption. Most peptides are administered subcutaneously.

43. How do I know if I have dissolved the peptide correctly?

A correctly dissolved peptide should be a clear, colorless, or slightly yellowish solution, with no visible particles or cloudiness.

44. Can I mix different peptides in the same syringe?

It is generally not recommended to mix different peptides in the same syringe due to possible chemical incompatibility and problems with precise dosing.

45. What should I do if I see air bubbles in the syringe?

Hold the syringe with the needle pointing up, gently tap it to make the bubbles rise, and slowly press the plunger to expel the air.

General Questions

46. Do you have a loyalty program or discounts?

Follow our website and subscribe to our newsletter to be informed about special offers and discounts.

47. How can I contact you for support?

You can contact us for support via email at [email protected] or on Telegram at @GenivraLabsSupport. Our team is available from Monday to Friday, from 9:00 to 17:00 CET.

48. Do you offer refunds?

We offer refunds for unopened products returned in their original packaging. Please read our return policy on the “Terms of Use” page.

49. Where can I find more information about peptides and nootropics?

Our “Research” section contains detailed articles and guides on various compounds, their mechanisms of action, and their application in research.